You start with

one small decision.

Then you build.



01

Step 1

The Atom

02

Step 2

The Pattern

Every popup on the platform was built ad-hoc. Different layouts per layer. Inconsistent data hierarchies. No shared components. I redesigned over fifty popup types across nine data layers into a single coherent system.

Inconsistent y-axis

Inconsistent y-axis

Compare

50+ popup types · 9 data layers · One system.

I sketch to think, play football to not think, and measure coffee extraction like it's a design variable.

03

Step 3

The feature

Two tools. No connection between them.

Operators monitored 2,340 cameras through two disconnected tools — one opened feeds in random browser windows, the other couldn't save what you were watching. I sat at their workstations, watched them work, and designed a camera wall system they could build, name, and keep.

Built, named, kept.

List. Search. Map. Three ways to find any camera.

Same wall. Different density.

04

Step 4

The product

Type your paragraph here

Hexbin over point clusters. Density holds at any zoom level.

Cross-filtered charts. Select vessel type, every chart updates.

H3 resolution slider. Analysts control spatial granularity.

Live. Port authorities across [X] use it to track vessel movement, wait times, and route alternatives.

Ssongs

Browser-based QR ordering that killed the food court queue. 84% preferred.

+

Away-sis

HoloLens meditation for ChristianaCare. Biophysical cognitive load measurement. Tested with clinicians.

+

Ssongs — Korean Hotdog Ordering

A QR ordering app that killed the queue — no download required.

Mall food courts have queues. Even for the ones with tablets at the counter. Ssongs is a browser-based ordering app — scan a QR code, order from your phone, no app download. A weekly Red Light Green Light game turns wait time into engagement.

84% of 19 test participants preferred it over the existing process. 31 heuristic issues identified across 5 sprints over 7 months.

Delivered alongside: style guide, component library, sprint mapping for three design sprints.

Capstone project · Browser-based · Usability tested with 19 participants

Away-sis — HoloLens Meditation

A meditation app for a hospital system — measured with biophysical data, not surveys.

Built for ChristianaCare, one of the largest health systems in the US. Away-sis uses a day-to-night-to-stillness sequence that replicates the body's internal clock. The return from meditation is gradual — not jarring. Sight, sound, and breath are targeted across guided sessions.

The HoloLens headset recorded biophysical data during use. We measured cognitive load reduction directly, not just user preference. Built in Unity, tested with medical practitioners.

Internship Project· Unity + HoloLens · Tested with clinicians at ChristianaCare Hospitals

The invisible layer

Estimation tools that secured funding. Handoff systems that made engineers faster. Form prototypes that replaced paper workflows. The work that makes the work work.

estimation

Secured funding for feature development

handoff

Made engineering implementation faster

forms

Replaced paper workflows entirely

SJ
A letter to my next team

You started with one small decision.

SJ

To my next team

There's a platform called RITIS that most people have never heard of. It serves over 40 state departments of transportation across the United States. If you've ever checked a traffic app during your commute, some of the data you saw probably flowed through systems I've spent the last three years redesigning.

I've redesigned map legends that organize 179 icons into browseable systems. I've systematized 50 popup types across 9 data layers so that a traffic operator in Virginia sees the same interaction patterns as one in Maryland.

I've sat at a camera operator's workstation, watched them juggle disconnected tools to monitor 2,340 live feeds, and designed a spatial workspace that let them build and save their own monitoring stations.

This is the work I'm drawn to. Dense, layered problems where the interface is the last step in a long chain of decisions about data, hierarchy, and the person on the other end.

I'm not a designer who makes things pretty and hands them off. I dig into analytics to justify killing a tool. I read API documentation to find opportunities the spec didn't mention. I prototype in Figma to secure funding, then stay through implementation.

I'm looking for a small team building something complex. A place where the product problems are genuinely hard and the people solving them take craft seriously. If that sounds like your team, I'd like to talk.

Shwetank Jain
Product Designer